They arenβt the cheapest; I originally only went with them (and specifically this office) because of his follow up & communication.
I have needed ONE THING since having my policy and got the runaround and then silence. Not βweβre working on it,β βwe have all we need,β βwe need something more,β just silence including to my follow ups. Communication is great when they are getting your money, but lacking entirely the other way around- and it was less than $200! lol.
Updating from 1 star to 3 since it did get taken care of (should be in the mail), but Iβm not really into 3 star places. Others may be. I donβt have time to chase people to do their job or to acknowledge a paying customer.
I pay 6 months at a time and I know I can cancel early and get money back but why deal with the hassle so I just wonβt be renewing when it ends in a month and some change.