State Farm® Insurance Agent Jaime Luna
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patricia Flores
April 23, 2025
5
out of
5
rating by Patricia Flores
"Great assistance from Lilia with our claim."
RZ
March 26, 2025
5
out of
5
rating by RZ
"Best quality and reasonably priced insurance.... Very nice people!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Socorro Paredes
March 25, 2025
5
out of
5
rating by Socorro Paredes
"La muchacha mari fue muy amable y linda en ayudarme y educarme en la aplicación de manejo."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Muchas gracias!"
Seve Perez
February 27, 2025
5
out of
5
rating by Seve Perez
"Muchas gracias Mari por ayudarme como siempre linda y muy amable. Gran servicio al cliente."
Rosalinda Munoz
January 20, 2025
5
out of
5
rating by Rosalinda Munoz
"I have been a State Farm customer for a couple of years—both home and auto. They have a service called Safe and Save that enables you to receive a discount depending on your driving record. As for the home, they were quick to send out an agent after we had a hail storm. Great service! Karen is one of their employees and she is both friendly and professional. She took care of my business quickly and with a friendly attitude."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mike Cheg
January 18, 2025
1
out of
5
rating by Mike Cheg
"The reason I left State Farm insurance after over 20 years of home owners and car insurance is because of Mr. Luna’s concern for us a customers. He and State Farm blamed decline coverage of of roof on roofer wanting to sell a roof rather than investigating my roof properly. Well after over a year of fighting State Farm covered my roof thanks to an independent claims adjuster. Four months after I cancel all my insurance he sends me a birthday card thanking for being a customer. He really has no clue as to what is going on at his agency, his actions forced me to leave State Farm after 20 plus years!"
Jacob Rios
December 27, 2024
5
out of
5
rating by Jacob Rios
"Angelina’s always great to talk with, she answers all the questions and Sandy made the process of adding a new vehicle quick and informative."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kris
December 13, 2024
5
out of
5
rating by Kris
"I would like to personally thank Sandra Ruiz for helping me add a vehicle to my current insurance policy. She is very professional, courteous and patient. She is knowledgeable in what she does, and explains everything very thoroughly. Thank you for the smooth process Sandra!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Enrique Munoz
December 4, 2024
5
out of
5
rating by Enrique Munoz
"Current State Farm Customer greater than 10 years… I reached out to the local agent and spoke with Sandy… Sandy was able to answer all my questions clearly, detailed with great consideration of me understanding the explanation. Highly recommend the local agent of Jaime Luna and his caring, customer focused staff"
We responded:
"We’re thankful for your feedback and 10 awesome years! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We hope to be here with you for many years to come!"
Thao Luong
October 29, 2024
5
out of
5
rating by Thao Luong
"I recently called in to cancel one of my auto policies, and I had the pleasure of speaking with Sandra Ruiz. She was incredibly helpful throughout the entire process! Instead of just canceling my policy, Sandra asked thoughtful questions to better understand my concerns and recommended I consider garage coverage for my car, which I didn't know was an option. She answered all my questions and made the entire experience very comfortable. Thank you Sandra, for going above and beyond for helping me."
We responded:
"Thank you, Thao, for sharing your experience! I'm glad Sandra was able to assist you so effectively. Her dedication to understanding your needs and suggesting garage coverage is a testament to her commitment to providing excellent service. We're grateful to have her on our team. If you have any more questions or need further assistance, don't hesitate to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Virginia Martinez
October 28, 2024
5
out of
5
rating by Virginia Martinez
"Called to get a quote and change my policy. Spoke with Sandra, she was amazing answered all my questions and very friendly. If I could give more stars I would."
We responded:
"Thank you, Virginia, for your wonderful review! I'm so glad Sandra could assist you with your quote and policy change. It's great to know she answered all your questions and made the experience pleasant. We're always here to help with any future needs or questions you might have. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Zachary Medina
September 24, 2024
5
out of
5
rating by Zachary Medina
"SANDY RUIZ Is a great representative!! Had all the information and knowledge on how to handle my concerns! 100/10 customers service! Thanks you!"
We responded:
"Thank you, Zachary! I'm glad to hear that Sandy was able to address your concerns with such expertise. We appreciate your kind words and are grateful for your recognition of her excellent customer service. If you need any further assistance, our office is always here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Teresa Gonzales
September 24, 2024
5
out of
5
rating by Teresa Gonzales
"Professional and very helpful. Our family appreciates your expertise."
We responded:
"Teresa, Thank you for your kind words! I'm glad to know that our expertise has been helpful to your family. We truly appreciate your trust in our services. If you ever need further assistance, don't hesitate to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Jacob Luna
September 20, 2024
5
out of
5
rating by Jacob Luna
"Been a customer for a few years now. Have always had great customer service. Always available to help me and answer any questions that I have."
We responded:
"Jacob, thank you for your kind words and for being a loyal customer over the years! I'm glad to know that our team has consistently provided great customer service and been available to assist with your questions. We're always here to help with any future needs you may have. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Adrian Rodriguez
August 30, 2024
5
out of
5
rating by Adrian Rodriguez
"Agents misty and Sandra have been great to work with both have helped me get affordable insurance on both of my cars and are super helpful all the time, highly recommend them"
We responded:
"Adrian, thank you for your kind words! I'm glad to hear that Misty and Sandra have been able to assist you with affordable insurance for your autos. Their dedication to helping our customers is truly appreciated. If you need any further assistance, we're always here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Torque SS
August 30, 2024
5
out of
5
rating by Torque SS
"Had a great experience with Sandy Ruiz took her time gave us a great rate and explained everything couldn't have asked for better service."
We responded:
"Thank you, Torque, for sharing your experience! I'm glad Sandy was able to provide you with a great rate and thorough explanations. We appreciate your feedback and are here for any future needs. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Nikki Hinojosa
August 28, 2024
5
out of
5
rating by Nikki Hinojosa
"Always have great service with Statefarm! Sandy was so helpful with walking me through the process of my auto insurance! And is so quick by getting back to me with any questions or concerns I may have!"
We responded:
"Nikki, thank you for your wonderful review. I'm glad to hear that Sandy was able to assist you with your auto insurance and address your questions promptly. We appreciate your trust in our service and look forward to helping you with any future needs. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Russell Vanlandingham
August 13, 2024
5
out of
5
rating by Russell Vanlandingham
"I couldn't be more pleased with the customer service, professionalism and how Luna Insurance assisted from start to finish with getting my Vehicle Insured. While most companies I've dealt with find ways to upcharge you or get you with hidden fees, Luna Insurance Agency went out of the way to help me not only save money but find an Insurance Policy that fits my Budget. It's great these days to still find a company that actually looks to save you money while providing a quality service. Thanks Luna and special thanks to Ms.Sandra Ruiz and Jose for your assistance and approach to putting the Customer first! Russell Vanlandingham"
We responded:
"Hey Russell, Thanks a lot for your awesome review! I'm really glad our team could assist you from start to finish with getting your vehicle insured. It's great to know you found a policy that fits your budget without any hidden fees. Sandra and Jose are fantastic, and I'll make sure they know how much you appreciated their help. If you need anything else, feel free to reach out! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Natalie Balderas
August 10, 2024
5
out of
5
rating by Natalie Balderas
"Karen was very helpful on a last minute request! ☺️"
We responded:
"Hey Natalie, Thanks for the awesome review! I'm glad Karen could help you out with your last-minute request! If you need anything else, we're here for you. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
R
August 7, 2024
5
out of
5
rating by R
"I have the utmost respect for Miss Jazmyn and the office staff of Mr. Jaime Luna who took care of my issues when it came to my insurance needs. She was very professional and very quick in assisting me with my problems. I only wish that all insurance companies could be as efficient and reliable as this office is because in these current challenging times, good insurance companies are very hard to come by...I know Mr. Luna values his staff because it reflects in their performance while doing their jobs.....GOOD WORK AND KEEP IT UP!"
We responded:
"Hey R, thank you for your kind words. I'm glad Jazmyn and our team could assist you quickly and professionally. We truly value our staff, and it's great to see their hard work reflected in your experience. We're here for any future needs you might have! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Eunice and Barret
August 7, 2024
5
out of
5
rating by Eunice and Barret
"Wonderful experience working with Jaime. He was courteous, prompt, and helpful. Got my car and renters insurance sorted at what I believe to be the best rate I could have gotten at this point in time."
We responded:
"Hey Eunice and Barret, Thanks so much for the awesome review! I'm glad I could help you get your car and renters insurance sorted at a great rate. If you need anything else, feel free to reach out! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Clarence Buffin
August 7, 2024
5
out of
5
rating by Clarence Buffin
"I reached out to my State Farm Agency about a discrepancy about my payment method, yearly versus monthly and Ms Sandra was able to clear this up for me, thank you."
We responded:
"Hey Clarence! Thanks for the awesome review! I'm glad Sandra could help clear up the payment method discrepancy for you. If you need anything else, we're here for you! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Sally Medellin
July 25, 2024
5
out of
5
rating by Sally Medellin
"Misty was super helpful and patient in working with me! She made it so easy!"
We responded:
"Sally, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Martha Sandoval
July 17, 2024
5
out of
5
rating by Martha Sandoval
"I recommend Jose Jimenez as a very good insurance agent. He really help me with my vehicle insurance and gave me a good price."
We responded:
"Thank you, Martha, for your positive feedback about Jose! I'm glad he could assist you with your vehicle insurance and provide you with a good price. We appreciate your recommendation and are here for any future insurance needs you may have! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Orfelinda Villarreal
July 12, 2024
5
out of
5
rating by Orfelinda Villarreal
"Mari was very helpful polite and knowledgeable. Always a pleasure to see/speak with her."
We responded:
"Thank you for your kind words, Orfelinda! I'm glad Mari was helpful, polite, and knowledgeable during your visit. We appreciate your feedback and look forward to assisting you again in the future. Jaime Luna - State Farm Insurance Agent, San Antonio, TX"