State Farm® Insurance Agent Jaime Luna

"Mari was very helpful when I went in to the office to sign some paperw"

"Really happy with the service I get at State Farm. Karen has always been a joy to talk to and helps me with all my policy’s fast. I have been a long time customer of theirs and will continue to be."

"Karen is amazing and so very helpful Very kind on the phone"

"Pay my bill by phone. Karen was friendly and took my payment without any trouble."

"Mari fue muy amable conmigo. Me pudo ayudar con mi aplicación de State Farm y me contestó todas mi preguntas."

"Samantha with my Life insurance, she was very helpful and knowledgeable. Thank you"

"Mari fue muy amable conmigo y me enseño como usar el app de State Farm"

"I called two times to take off insurance on a vehicle that I have just sitting there never took it off"

"Mari siempre es muy amable y siempre está dispuesta en ayudar en lo que se ofrezca. Siempre muy linda."

""WITH A BAD AGENT, STATE FARM LEAVES YOU TO DIE"!!! I’ve attempted to contact my agent daily for a week about my policy and premium costs, but received no response. This lack of communication is unacceptable when managing an important service like insurance. I’m reconsidering my options until I can work with a responsive agent or team. I expect timely updates, clear guidance on coverage options, and a direct point of contact. If responsiveness doesn’t improve, I will likely switch providers."

"I contacted Jaime on the weekend for questions about my daughter’s boyfriend‘s insurance. He was buying a new car and we couldn’t contact his agent and we are already waiting 30 minutes On the call center. I’m just happy to know that if I ever need help, he’s always there. Great office, great agent, great staff."

"La muchacha Mari fue muy Amble en ayudarme con la aplicacion"

"They never answered my phone call. I had to change my agent because of the poor service. Not recommended."

"La verdad muy pero muy profesionales en su trabajo. El equipo de la señorita Dayana me trataron muy bien y sobre todo muy buena explicacion. Gracias por ser parte de state farm."

"The young lady Mari was so helpful she was so patient with me and helping me reset the Drive Safe and safe on my phone."

"Mari was so helpful on going over my policy and also help me with the State Farm app. Great customer service."

"Thank you Mari for being so helpful and patience with me in helping me set up my DSS device. Customer service is always on point."

"Stephen was a huge help in finding the right coverage. Super knowledgeable and helpful!!"

"I had to find out why my insurance went up and Karen was very helpful. Was able to answer my question really quickly, Was both polite and professional never had any problems with anyone at the Luna insurance keep up the good work guys!!!!!!!🫶🏼"

"They aren’t the cheapest; I originally only went with them (and specifically this office) because of his follow up & communication. I have needed ONE THING since having my policy and got the runaround and then silence. Not “we’re working on it,” “we have all we need,” “we need something more,” just silence including to my follow ups. Communication is great when they are getting your money, but lacking entirely the other way around- and it was less than $200! lol. Updating from 1 star to 3 since it did get taken care of (should be in the mail), but I’m not really into 3 star places. Others may be. I don’t have time to chase people to do their job or to acknowledge a paying customer. I pay 6 months at a time and I know I can cancel early and get money back but why deal with the hassle so I just won’t be renewing when it ends in a month and some change."

"Excelente servicio de Lilia, fue muy amable."

"I stopped by to get assistance with my Dss and was assisted by Lilia. Very professional, and we had a lovely conversation. Highly recommend this office"

"Excellente servicio de Lilia, nose ayudo con todas nuestras preguntas de mi poliza."

"Best quality and reasonably priced insurance.... Very nice people!!!!"

"La muchacha mari fue muy amable y linda en ayudarme y educarme en la aplicación de manejo."