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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Cimental

Donna Cimental

August 21, 2026

5  out of  5
rating by Donna Cimental
"Andrea was an excellent help explaining every question in detail Super friendly It was a stress free visit 😊"
We responded:
"Donna, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in San Antonio. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jaime Luna and Team "
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Donna Cimental

August 21, 2026

5  out of  5
rating by Donna Cimental
"Andrea was an excellent help explaining every question in detail Super friendly It was a stress free visit 😊"
We responded:
"Donna, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in San Antonio. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jaime Luna and Team "
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April Beltran

August 20, 2026

5  out of  5
rating by April Beltran
"Katelyn was very helpful with figuring out a life insurance payment."
We responded:
"April, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
Profile photo of April Beltran

April Beltran

August 20, 2026

5  out of  5
rating by April Beltran
"Katelyn was very helpful with figuring out a life insurance payment."
We responded:
"April, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
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Yoana Mendoza

August 19, 2026

5  out of  5
rating by Yoana Mendoza
"La agente Andrea es muy amable muy paciente ayuda en todo..."
We responded:
"Yoana, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jaime Luna and Team "
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Yoana Mendoza

August 19, 2026

5  out of  5
rating by Yoana Mendoza
"La agente Andrea es muy amable muy paciente ayuda en todo..."
We responded:
"Yoana, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jaime Luna and Team "
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Matthew Young

August 18, 2026

5  out of  5
rating by Matthew Young
"Working with Katelyn was great. She handled my issue and updated my policy over the phone. 5 stars for sure! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Matthew, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
Profile photo of Matthew Young

Matthew Young

August 18, 2026

5  out of  5
rating by Matthew Young
"Working with Katelyn was great. She handled my issue and updated my policy over the phone. 5 stars for sure! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Matthew, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Antonio. "
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susaan flores

August 18, 2026

5  out of  5
rating by susaan flores
"Angelina was very informative and helpful."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of susaan flores

susaan flores

August 18, 2026

5  out of  5
rating by susaan flores
"Angelina was very informative and helpful."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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George Gonzalez

August 14, 2026

5  out of  5
rating by George Gonzalez
"Lilia helped me today and she was great. She answered all my questions and made sure I understood what we discussed. Glad I can count on this office to help me when I need it."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our San Antonio insurance team. "
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Danielle Fontenot

August 14, 2026

5  out of  5
rating by Danielle Fontenot
"Katelyn was amazing! So friendly and amazing customer service she helped me with an issue I was trying to resolve fo a while now! She made it so quick and easy!"
We responded:
"Thank you for the 5-star review of Jaime Luna’s team - we really appreciate your kind words! "
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Maria Aguilar

August 14, 2026

5  out of  5
rating by Maria Aguilar
"Katelyn answered the phone and was courteous and friendly. She answered my questions to my satisfaction."
We responded:
"Maria, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Norma Cardenas

August 10, 2026

5  out of  5
rating by Norma Cardenas
"Great customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Yasir

August 7, 2026

5  out of  5
rating by Yasir
"great Kayleen is the best"
We responded:
"Thank you so much for your wonderful feedback of us here at Jaime Luna’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jaime Luna’s Insurance Team "
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A I

August 7, 2026

5  out of  5
rating by A I
"⭐⭐⭐⭐⭐

I had an excellent experience with State Farm. From the beginning, their team was very professional, friendly, and responsive. They took the time to explain everything clearly, answered all of my questions, and made the entire process simple and stress-free. I really appreciate how they treated me and how quickly they helped me with everything I needed. Great customer service and a very reliable insurance company. I would definitely recommend State Farm to family and friends!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Murpha Thimothee

July 30, 2026

5  out of  5
rating by Murpha Thimothee
"Katelyn throughly made the process of getting renters insurance really easy! She ensured I gathered the necessary documents to
makes sure I was set. Katelyn will be my go to!"
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Guillermo Suero

July 28, 2026

5  out of  5
rating by Guillermo Suero
"Andrea and Lilia muy buen servicio muy amable"
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Simone Fields

July 27, 2026

5  out of  5
rating by Simone Fields
"Katelyn Harrison made switching my vehicle insurance to State Farm incredibly easy. She was friendly, knowledgeable, and very responsive throughout the process. Everything was handled quickly and professionally, and she answered all of my questions. I highly recommend working with Katelyn if you’re looking for excellent customer service!"
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Danielle Mobley

July 27, 2026

5  out of  5
rating by Danielle Mobley
"If you’re in need of auto insurance, Stephen B. is the one you wanna call. He made the process so quick and easy, answered any questions I had, as well as ensuring that I understood everything with each step. Best experience I’ve had!"
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Mony Jmz

July 27, 2026

5  out of  5
rating by Mony Jmz
"great service all around at this location. lilia did a great job reviewing my coverage and also insuring that im fully covered with life insurance. reccomending to everyone i know!!"
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Dalton Shirley

July 24, 2026

5  out of  5
rating by Dalton Shirley
"Stephen was very helpful and knowledgeable. Responded quickly and explained everything that I needed to know about switching over."
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John Balboa

July 21, 2026

5  out of  5
rating by John Balboa
"Came in to speak with Colin, Andrea assisted me in office today. Enjoyed our conversation and the service I was provided."
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Browsbyjade

July 21, 2026

5  out of  5
rating by Browsbyjade
"Good service from this office! Rossie helped update my account quickly and efficiently. Coming from a different provider I appreciate what they’ve done for my family and I in such short period of time. Highly recommend!"
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Edwardo Leija

July 21, 2026

5  out of  5
rating by Edwardo Leija
"Great customer service. Love coming to the office to review my policies. Lilia is always so helpful and answers all my questions. We have a great time laughing. And I got to meet Andrea who was also so helpful."